Rise Property Solutions. South Africa. Pretoria

Management Quote Request

Owner General Queries

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Update personal details

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Apply for a debit order

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AGM Proxy form

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AGM Nomination form

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CSOS - Community Schemes Ombud Services

In terms of Section 38 of the CSOS Act, any person in a community scheme may make an application to the CSOS if such a person is a party to or is materially affected by a dispute.

The CSOS provides an Alternative Dispute Resolution service. This entails the resolution of disputes outside of the courts. This method is often preferred as the most cost effective and speedy way of settling disputes through methods such as conciliation and adjudication.

Conciliation refers to the process where the parties use the services of an independent conciliator to be appointed by the Ombud to assist parties to arrive at a mutually agreeable solution.

Adjudication refers to the process where an independent adjudicator appointed by the Ombud, or selected by both parties from the list provided by the Ombud, determines how the dispute is to be resolved and makes a binding decision or order.


An application can be made to the CSOS in respect of the following:

Financial issues | Governance issues | Meetings | Management services | Private areas and common areas | General and other Issues

Should you require more information please visit: www.csos.org.za

Download CSOS Dispute form

The first step of the dispute resolution process includes receipt, registration and acknowledgement of a new application. All new applications must be captured on the Application for Dispute Resolution Form. The Application for Dispute Resolution Form must be completed in full and all relevant information pertaining to the application must be recorded accurately to eliminate any ambiguity. Applications for Dispute Resolution may be lodged in person (walk ins) and by email.

Download the attach form, complete as indicated and email to info@riseprop.co.za

Compliance

Rise Property Solutions complies with the following regulatory bodies:

View our Fidelity Fund Certificate

View our NAMA Membership

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